Last updated: [11 June 2025]
At Elly’s Caffé, we are committed to protecting your privacy and ensuring that your personal data is handled with care and transparency, in full accordance with the UK General Data Protection Regulation (UK GDPR).
1. Information We Collect
We may collect and store the following personal information when you interact with us via our website, forms, or direct communication:
- Name
- Email address
- Phone number
- Reservation details (date/time, party size)
- Any additional information you choose to provide
2. How We Use Your Data
Your information is used strictly for:
- Processing and confirming reservations
- Responding to your enquiries
- Sending newsletters and promotions (only with your consent)
- Improving our services and website functionality
3. Data Storage and Security
Your data is stored securely and is never sold or shared with third parties, except for trusted providers that support our website and communications — all bound by confidentiality obligations.
4. Your Rights
You have the right to:
- Access your data
- Correct or update inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications at any time
Contact us at info@ellyscaffe.co.uk for questions related to refunds and returns.